Privacy policy
Privacy Policy – Moto Genius
At Moto Genius, we value the trust you place in us when shopping for premium bike accessories. Protecting your privacy and personal information is our top priority. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, browse our products, or make a purchase.
By using our website and services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you interact with Moto Genius, we may collect the following details:
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Personal Information: Your name, email address, phone number, billing and shipping address.
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Payment Information: Securely processed through trusted payment gateways (we do not store your full card details).
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Order Details: Products purchased, order history, and transaction details.
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Device & Usage Data: IP address, browser type, device details, and browsing patterns.
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Communications: Any messages, emails, or support requests you send us.
2. How We Use Your Information
We use your information to provide you with a smooth and secure shopping experience. This includes:
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Processing orders and delivering your bike accessories.
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Managing your account and order history.
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Sending updates about your orders, offers, and promotions.
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Improving our website, products, and customer service.
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Detecting and preventing fraud, unauthorized access, or illegal activity.
3. Sharing of Information
Moto Genius respects your privacy and does not sell your personal information. However, we may share your details with trusted third parties in the following cases:
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Service Providers: Shipping companies, payment processors, IT and customer support teams.
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Legal Requirements: If required by law or government authorities.
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Business Transfers: In case of mergers, acquisitions, or restructuring of Moto Genius.
4. Data Security
We implement strong security measures to protect your data. However, no system is 100% secure. We recommend you keep your login credentials safe and never share your password.
5. Cookies & Tracking
Our website uses cookies and similar technologies to:
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Remember your preferences and shopping cart.
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Analyze website traffic and performance.
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Show you relevant offers and promotions.
You can manage or disable cookies in your browser settings.
6. Your Rights
Depending on your location, you may have the following rights:
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Access the personal data we hold about you.
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Request correction or deletion of your data.
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Opt out of marketing emails anytime (unsubscribe link is provided in all emails).
7. Children’s Privacy
Moto Genius does not knowingly collect personal information from individuals under the age of 18.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the “Last Updated” date.
9. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, you can reach us at:
🏢 Moto Genius, Sector 3 Bawana, Ground Floor, New Delhi, DL, 110039, India